Technical Support / Advocate for Networking Solutions - Remote

Overview

Join our team as a Technical Support / Advocate to provide expert support for Nokia's NI IP Routing / Optical Networking product portfolio, making a difference for customers in North America.

In Short

• Provide technical support for networking products.
• Act as a trusted advocate for customers.
• Work with Nokia's NI IP Routing / Optical Networking portfolio.
• Engage with customers in the North America region.
• Utilize your strong technical background.
• Collaborate with a dedicated team.
• Help customers resolve issues effectively.
• Enhance customer satisfaction and loyalty.
• Stay updated with the latest networking technologies.
• Contribute to continuous improvement initiatives.

Requirements

• Strong technical background in networking.
• Experience with IP Routing and Optical Networking.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Customer-focused mindset.
• Problem-solving skills.
• Willingness to learn and adapt.
• Experience in technical support is a plus.
• Familiarity with Nokia products is advantageous.
• Ability to work remotely.

Benefits

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Work in a collaborative and innovative environment.
• Flexible work hours.
• Access to cutting-edge technologies.
• Supportive team culture.
• Remote work opportunities.
• Health and wellness programs.
• Employee recognition programs.
• Work-life balance initiatives.