Solutions Engineer, Pro Products - Remote

Overview

ServiceTitan is seeking a talented Pro Products Solutions Engineer to help existing customers adopt new features while showcasing the value of our software. This role emphasizes collaboration and requires a blend of sales skills and technical expertise.

In Short

• Partner with the Pro Sales team for product demonstrations.
• Provide feedback on customer compatibility with products.
• Support up-selling opportunities to drive revenue.
• Offer creative workflow solutions to customer objections.
• Create documentation for implementation teams.
• Maintain industry-specific demo scripts.
• Respond to RFIs/RFPs regarding technical elements.
• Collaborate with teams to share consumer insights.
• Be the subject matter expert on product updates.
• Foster a human-centric workplace culture.

Requirements

• 1-2 years of experience in Solutions Engineering or relevant fields.
• Experience in Sales, Product, or Engineering.
• Background in Trades or Marketing is a plus.
• Proven success within sales organizations.
• Proactive problem-solving skills.
• Strong communication skills.
• Desire to learn and apply new knowledge.

Benefits

• Flexible time off and development opportunities.
• Comprehensive onboarding and leadership training.
• Health benefits including medical, dental, and vision.
• 401k match and telehealth options.
• Support for parental leave and adoption reimbursement.
• Legal and financial advisory services.
• Inclusive workplace culture that celebrates diversity.