Senior Atlassian Engineer - Remote

Overview

As a Senior Atlassian Engineer, you are a key member of a growing and challenging Product Engineering organization. You are responsible for the upkeep and well-being of the NinjaOne Atlassian’s Suite and help define standards and best practices for using this set of tools.

In Short

• Develop, maintain and improve Atlassian tools to support NinjaOne development teams
• Establish frameworks, templates and documentation standards for Atlassian JIRA and Confluence
• Provide technical leadership and mentor other members of the software engineering on Atlassian JIRA and Confluence usage best practices
• Build scripts, tools and services to improve developer experience in the Atlassian Suite
• Define processes and standards to improve operational efficiency and ensure security compliance.
• Communicate status, risk and impact of leadership for projects and initiatives.
• Provide technical escalation points for production support during normal business and after-hours.
• Partner closely with Product Management and Engineering Leadership to derive usage data and DORA metrics from our Atlassian Suite
• Troubleshooting user and system-level issues and deliver scalable and timely solutions, as well as develop and maintain documentation and end-user training materials
• Other duties as needed

Requirements

• Bachelor’s degree in technology- preferred but not required.
• 3+ years of experience working in a cloud-based Atlassian products
• Previous experience with Infrastructure Code technologies such as AWS Cloud Formation, CDK, Ansible, Terraform, and scripting.
• Experience in agile tooling (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies that support both iterative and continuous development.
• Proven technical expertise integrating Jira applications with enterprise platforms like OKTA, Slack, etc., through a mix of API and integration tools
• Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA
• Proficiency with Python, Bash or shell scripting
• Experience in developing, deploying, and integrating software solutions.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) plan for financial future preparation.
• Unlimited PTO to prioritize work-life balance.
• Opportunities for growth and advancement.