Nordic Speaking Customer Service Representative - Remote

Overview

Join Next Job Abroad as a Nordic Speaking Customer Service Representative in the exciting world of iGaming based in beautiful Malta. This is a golden opportunity for those who are passionate about delivering exceptional customer support and who thrive in a vibrant, international environment. You will be the voice of our company, helping our Nordic-speaking players with their inquiries and ensuring they have an outstanding gaming experience. With our comprehensive relocation package, you can make this dream job a reality while enjoying everything Malta has to offer!

In Short

• Assist Nordic-speaking players via live chat, email, and phone, providing top-tier customer service.
• Address and resolve customer inquiries regarding their gaming accounts and promotions.
• Ensure a swift and effective resolution of any technical issues faced by players.
• Document customer interactions accurately and thoroughly.
• Work collaboratively with team members and other departments to enhance player satisfaction.
• Stay knowledgeable about gaming products and industry trends to effectively assist customers.

Requirements

• Fluent in Nordic languages.
• Strong communication skills.
• Experience in customer service.
• Ability to work in a fast-paced environment.
• Technical proficiency to resolve issues.

Benefits

• Comprehensive relocation package.
• Opportunity to work in a vibrant international environment.
• Supportive team culture.
• Career growth opportunities.
• Access to gaming industry knowledge.