Registration Coordinator - Remote

Overview

The Registration Coordinator at Mass General Brigham is responsible for providing exemplary customer service and performing various patient access services, including registration and insurance verification.

In Short

• Provide customer service at various registration points.
• Obtain and verify patient demographic and insurance information.
• Ensure compliance with hospital policies and procedures.
• Assist in admitting patients and managing bed assignments.
• Handle patient calls and confirm registration details.
• Maintain a clean and safe work environment.
• Work collaboratively with healthcare teams.
• Perform data entry and document scanning.
• Support outpatient service center operations.
• Notify leadership of any issues or training needs.

Requirements

• High school diploma required; some college preferred.
• Typing skills of at least 25 WPM.
• Medical terminology knowledge preferred.
• Strong customer service skills required.
• Ability to work in a team-oriented environment.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Access to professional development and training.
• Supportive leadership and team structure.
• Regular work hours with a focus on work-life balance.