Customer Service Associate | Non-Voice (Full Time - Project Based) - Remote

Overview

This position is for a Customer Service Associate that will work remotely, assisting customers through email in a project-based full-time role.

In Short

• Remote position open to candidates in the Philippines.
• Full-time and project-based opportunities available.
• Provide excellent customer service through email.
• Address inquiries, concerns, and requests professionally.
• Support tasks such as account assistance or order processing.
• Stay updated on company products and services.
• Ensure timely resolution of customer concerns.
• Maintain and update customer records.
• Follow company guidelines for service quality.
• Join a talent pool for future opportunities.

Requirements

• Strong customer service mindset with empathy.
• At least a high school diploma or equivalent.
• Customer service experience preferred but not required.
• Proficiency in computer navigation.
• Good English communication skills.
• Ability to handle diverse customer situations.

Benefits

• Opportunities to join a talent pool for future projects.
• Work remotely using your own device.
• Flexible work hours based on client needs.