Remote Bilingual Legal Assistant

Overview

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.

In Short

• Contract position for a Remote Bilingual Legal Assistant.
• Provide product/services information and resolve client issues.
• Handle high amounts of incoming calls.
• Draft immigration forms and manage assigned cases.
• Build sustainable relationships of trust with clients.
• Gather customer feedback and advocate for clients.
• Ensure exceptional service standards and high customer satisfaction.
• Work from home with reliable internet and equipment.
• Must have a law degree and sales experience.
• Fluency in English is required.

Requirements

• Fluency in English, both written and spoken.
• Bachelor's degree and law degree from an accredited institution.
• Previous experience in sales and customer support.
• Strong phone administration skills and active listening capabilities.
• Exceptional communication and presentation skills.
• Ability to multi-task and prioritize effectively.
• Work from home with reliable high-speed internet and equipment.

Benefits

• Opportunity to make a significant impact in the lives of clients.
• Supportive and innovative work environment.
• Continuous learning and growth opportunities.
• Flexible work from home arrangement.
• Engaging and vibrant team culture.