Lead UX Designer - Remote

Overview

Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. The Lead UX Designer will shape the design direction for cutting-edge AI-centric features and ensure a great user experience.

In Short

• Lead design initiatives for the Netomi platform.
• Conduct user research and translate findings into design deliverables.
• Collaborate with product managers and engineers.
• Rapidly test and iterate designs.
• Act as a UX mentor for other designers.
• Utilize tools like Figma and Sketch for design work.
• Document findings and processes.
• Work with design systems and user-centered design methodologies.
• Ensure pixel-perfect consistency in design.
• Maintain a diverse digital portfolio showcasing design skills.

Requirements

• 7+ years of experience in UX design.
• Experience with B2B SaaS products.
• Proficient in interaction design and user testing.
• Strong communication skills.
• Expertise in design tools like Figma and Sketch.
• Knowledge of HTML, CSS, and JavaScript.
• Strong sketching and prototyping skills.
• Experience with UX project planning tools.
• Design degree or equivalent experience.
• Diverse portfolio demonstrating design capabilities.

Benefits

• Opportunity to work on cutting-edge AI technology.
• Impact on customer experience and product design.
• Collaborative work environment.
• Remote work flexibility.
• Professional growth and mentorship opportunities.