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Retail Crew Lead - Netflix House Dallas - Remote

Posted 2 days ago
Customer Service
Full Time
USA

Overview

The Retail Crew Lead at Netflix House Dallas will oversee the daily operations of the retail environment, ensuring exceptional experiences for both Crew Members and Fans.

In Short

  • Supervise retail Crew Members during shifts.
  • Engage with Fans and promote merchandise.
  • Monitor staffing and sales levels.
  • Oversee daily break plans.
  • Support operational troubleshooting.
  • Conduct pre-shift meetings for Crew Members.
  • Implement visual merchandising guidance.
  • Manage dynamic shift labor needs.
  • Act as a point of escalation for service recovery.
  • Foster a culture of safety and compliance.

Requirements

  • Must be at least 18 years of age.
  • Prior experience in retail leadership.
  • Strong communication skills.
  • Passion for providing outstanding service.
  • Understanding of health and safety protocols.
  • Ability to inspire and provide real-time feedback.
  • General knowledge of Netflix shows.
  • Availability for flexible shifts.

Benefits

  • Opportunity to work in a dynamic environment.
  • Engagement with fans of Netflix.
  • Supportive team culture.
  • Training and development opportunities.
  • Diversity and inclusion initiatives.

N.P

Netflix Pte

Netflix International B.V. is a leading global entertainment service with 283 million paid memberships across over 190 countries. The company offers a diverse library of TV series, films, and games in various genres and languages, allowing members to watch content anytime and anywhere. Netflix is committed to revolutionizing the viewing experience and is actively expanding its business globally, including the development of original content. The company values a unique culture that emphasizes candor, transparency, and inclusion, striving to provide an outstanding employee experience. With a focus on diversity and equal opportunity, Netflix aims to entertain the world by delivering best-in-class entertainment accessible in more than 30 languages.

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