Retail Crew Lead - Netflix House Dallas - Remote

Overview

The Retail Crew Lead at Netflix House Dallas will oversee the daily operations of the retail environment, ensuring exceptional experiences for both Crew Members and Fans.

In Short

• Supervise retail Crew Members during shifts.
• Engage with Fans and promote merchandise.
• Monitor staffing and sales levels.
• Oversee daily break plans.
• Support operational troubleshooting.
• Conduct pre-shift meetings for Crew Members.
• Implement visual merchandising guidance.
• Manage dynamic shift labor needs.
• Act as a point of escalation for service recovery.
• Foster a culture of safety and compliance.

Requirements

• Must be at least 18 years of age.
• Prior experience in retail leadership.
• Strong communication skills.
• Passion for providing outstanding service.
• Understanding of health and safety protocols.
• Ability to inspire and provide real-time feedback.
• General knowledge of Netflix shows.
• Availability for flexible shifts.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with fans of Netflix.
• Supportive team culture.
• Training and development opportunities.
• Diversity and inclusion initiatives.