Data Analyst/Administrative Support - Sales Department - Remote

Overview

This role will be responsible for analyzing sales performance data, generating reports from Convoso, campaign setup and management within Convoso, and assisting the Sales Director with admin tasks as needed. The ideal candidate has advanced Excel skills, a strong grasp of sales metrics and KPIs, and thrives in a fast-paced, results-driven environment.

In Short

• Design, build, and maintain dashboards and reports to track sales performance, agent productivity, conversion rates, and campaign effectiveness.
• Analyze large datasets using advanced Excel functions (Power Query, PivotTables, VBA, etc.) to generate actionable insights.
• Collaborate with sales leadership to identify performance trends, gaps, and opportunities for improvement.
• Interpret data from Convoso to optimize dialer strategy, list management, and contact cadence.
• Create, edit, and manage Convoso campaigns with direction from the Sales Director.
• Present findings and recommendations clearly to non-technical stakeholders, including executives and external reporters.

Requirements

• Advanced Excel skills.
• Strong understanding of sales metrics and KPIs.
• Ability to analyze large datasets.
• Experience with Convoso or similar CRM tools.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.

Benefits

• Opportunity to work in a dynamic sales environment.
• Collaboration with sales leadership.
• Possibility for career growth.