Customer Support Specialist (Russian-speaking) - Remote

Overview

We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team, providing assistance and resolving issues for customers.

In Short

• Respond to customer inquiries in Russian via chats, emails, and calls.
• Handle customer complaints and resolve issues effectively.
• Ensure customer satisfaction through professional communication.
• Maintain detailed records of customer interactions.
• Identify opportunities for process improvements.

Requirements

• Fluency in Russian.
• Strong communication skills.
• Experience in customer support.
• Ability to handle complaints and resolve issues.
• Attention to detail in record-keeping.

Benefits

• Opportunity to work remotely.
• Supportive team environment.
• Professional development opportunities.
• Flexible working hours.
• Competitive salary package.