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Customer Support Specialist (Russian-speaking) - Remote

Posted 41 weeks ago
Customer Service
Full Time
Georgia

Overview

We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team, providing assistance and resolving issues for customers.

In Short

  • Respond to customer inquiries in Russian via chats, emails, and calls.
  • Handle customer complaints and resolve issues effectively.
  • Ensure customer satisfaction through professional communication.
  • Maintain detailed records of customer interactions.
  • Identify opportunities for process improvements.

Requirements

  • Fluency in Russian.
  • Strong communication skills.
  • Experience in customer support.
  • Ability to handle complaints and resolve issues.
  • Attention to detail in record-keeping.

Benefits

  • Opportunity to work remotely.
  • Supportive team environment.
  • Professional development opportunities.
  • Flexible working hours.
  • Competitive salary package.
Neo Group logo

Neo Group

Neo Group is a dynamic and innovative company in the iGaming industry, dedicated to revolutionizing the gaming experience on a global scale. With a clear mission to achieve profitability and expansion in every market, Neo Group prioritizes the growth and well-being of its team members, fostering an environment where individuals can thrive. The company is committed to building a resilient global business that adapts to local market changes while enhancing the quality of life and growth opportunities for employees and partners alike. Guided by core values of Trust, Development, Stability, People-First, and Accountability, Neo Group is not just focused on business success but also on creating a vibrant community that values its people.

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