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Customer Support Specialist (Russian-speaking) - Remote

Posted 41 weeks ago

Overview

We are looking for a Customer Support Specialist (Russian-speaking) to join our partner's Customer Support team, providing assistance and resolving issues for customers.

In Short

  • Respond to customer inquiries in Russian via chats, emails, and calls.
  • Handle customer complaints and resolve issues effectively.
  • Ensure customer satisfaction through professional communication.
  • Maintain detailed records of customer interactions.
  • Identify opportunities for process improvements.

Requirements

  • Fluency in Russian.
  • Strong communication skills.
  • Experience in customer support.
  • Ability to handle complaints and resolve issues.
  • Attention to detail in record-keeping.

Benefits

  • Opportunity to work remotely.
  • Supportive team environment.
  • Professional development opportunities.
  • Flexible working hours.
  • Competitive salary package.

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