Customer Service Representative - Remote

Overview

NEMESIS is seeking a Customer Service Representative to join our team in Malta, supporting one of our key clients in interactions with international players.

In Short

• Join the NEMESIS team in Malta.
• Support a key client in customer service.
• Engage with international players.
• Be part of a dynamic and innovative environment.
• Contribute to product improvement suggestions.
• Work in a fast-paced online gaming industry.
• Embrace autonomy and self-realization.
• Collaborate with a competent management team.
• Participate in a growing eSports platform.
• Enjoy a supportive work culture.

Requirements

• Experience in customer service.
• Strong communication skills.
• Ability to work in a team.
• Interest in gaming and eSports.
• Problem-solving skills.
• Fluency in English; additional languages are a plus.
• Willingness to learn and adapt.
• Customer-oriented mindset.
• Ability to handle international communications.
• Flexibility in working hours.

Benefits

• Opportunity to work in a growing industry.
• Supportive team environment.
• Possibility for career advancement.
• Innovative work culture.
• Engagement with a diverse clientele.
• Training and development opportunities.
• Flexible working conditions.
• Access to gaming events and tournaments.
• Competitive compensation package.
• Work-life balance initiatives.