Senior Salesforce Product Manager, Service - Remote

Overview

We are seeking a strategic Senior Salesforce Product Manager to drive the product vision, roadmap, and execution of our Salesforce platform initiatives while championing user-centric design and data-driven decision making.

In Short

• Define and own the comprehensive Salesforce product vision and strategy.
• Conduct market research and user needs assessment.
• Collaborate with executive leadership on actionable product initiatives.
• Prioritize product backlog based on business value and user impact.
• Lead requirements gathering sessions with stakeholders.
• Serve as primary product liaison between business units and technical teams.
• Champion user-centric design principles.
• Work closely with development teams using agile methodologies.
• Analyze product performance data for future decisions.
• Manage product launches and optimization strategies.

Requirements

• Bachelor's degree in relevant field.
• 8+ years of product management experience, 4 years focused on Salesforce.
• Strong background in Service Cloud or Sales Cloud.
• Proven experience in business analysis and stakeholder management.
• Experience with agile product development methodologies.
• Excellent analytical and communication skills.
• Experience with product analytics tools.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans.
• Free testing for employees and their families.
• 401k benefits.
• Generous employee referral program.
• Pregnancy and baby bonding leave.