Inside Sales Supervisor - Remote

Overview

We are seeking a motivated and experienced Inside Sales Supervisor to lead our Organ Health Inside Sales team. The ideal candidate will possess strong leadership skills, a proven track record in sales, and the ability to drive team performance to achieve and exceed sales targets. This role involves overseeing daily sales operations, mentoring team members, and implementing effective sales strategies to enhance patient experience and company revenue.

In Short

• Supervise and manage a team of inside sales representatives.
• Set clear goals and expectations for team members.
• Conduct regular one-on-one meetings and team huddles.
• Foster a positive and collaborative team environment.
• Monitor and analyze sales metrics for improvement.
• Collaborate with sales leadership to develop strategies.
• Ensure adherence to sales scripts and best practices.
• Participate in hiring, training, and onboarding.
• Support team members in handling escalated customer inquiries.
• Review customer feedback to improve sales processes.

Requirements

• Proven track record of managing a team with sales goals.
• Call center experience in an inbound/outbound environment.
• Outgoing personality with excellent verbal and written skills.
• 2+ years of direct sales management preferred.
• Bachelor degree or equivalent highly preferred.

Benefits

• Comprehensive medical, dental, vision, life and disability plans.
• Free testing for employees and their immediate families.
• Pregnancy and baby bonding leave.
• 401k benefits and commuter benefits.
• Generous employee referral program.