Associate Clinical Oncology Specialist - Remote

Overview

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes.

In Short

• Work with assigned COS to grow, maintain & support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving.
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management.
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders to achieve the best outcomes for the patient and the provider.

Requirements

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background
• Minimum of 2 years of sales experience

Benefits

• Competitive Benefits including comprehensive medical, dental, vision, life and disability plans
• Free testing for employees and their immediate families
• Generous employee referral program
• 401k benefits
• Commuter benefits