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Senior Product Operations Manager, Post Delivery Experiences - Remote

Posted 2 days ago
Project Management
Full Time
Canada

Overview

The Senior Product Operations Manager will drive operational excellence and streamline product development processes for the Post Delivery Experiences team at Narvar, ensuring effective collaboration across Product, Engineering, Design, and GTM teams.

In Short

  • Manage product operational models and workflows.
  • Own and administer key product operations tools.
  • Facilitate cross-functional communication and alignment.
  • Drive program rituals and ensure their effectiveness.
  • Identify bottlenecks in the product development lifecycle.
  • Support release planning and coordination activities.
  • Develop and maintain dashboards for program status.
  • Act as a central point of contact for operational queries.

Requirements

  • 10+ years in Program Management or Product Operations.
  • Experience with Agile, Scrum, and Kanban methodologies.
  • Proficiency with Atlassian products and collaboration tools.
  • Strong understanding of the product development lifecycle.
  • Ability to design and implement efficiency-improving processes.
  • Excellent organizational and communication skills.
  • Proactive problem-solver with attention to detail.
  • Experience in e-commerce or retail technology is a plus.
  • Bachelor's degree or equivalent experience.

Benefits

  • Opportunity to work with renowned brands.
  • Innovative and inclusive company culture.
  • Focus on professional growth and development.
  • Work in a remote environment with flexible hours.
Narvar logo

Narvar

Narvar Inc. is a pioneering company dedicated to enhancing the post-purchase experience for consumers, aiming to simplify their everyday lives. With a focus on driving customer loyalty, Narvar's platform enables retailers to engage and retain customers effectively. The company collaborates with over 1,400 brands, including notable names like GameStop, Neiman Marcus, Sonos, and Nike, serving more than 125 million consumers globally. With offices in San Francisco, Atlanta, London, and Bangalore, Narvar has facilitated over 10 billion interactions across 38 countries and 55 languages. The company fosters a culture of innovation and teamwork, celebrating both professional achievements and personal milestones, while valuing diversity and inclusivity in the workplace.

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