Staff Consultant, Business Analyst - ServiceNow - Remote

Overview

The Staff Consultant, Business Analyst for ServiceNow will leverage their extensive experience in business analysis to deliver high-quality solutions while collaborating with stakeholders and guiding team members.

In Short

• Join Nagarro, a dynamic Digital Product Engineering company.
• 7+ years of experience in Business Analysis required.
• Strong expertise with ServiceNow modules like ITSM and ITOM.
• Proficient in tools such as JIRA and Confluence.
• Experience in Agile and Scrum methodologies.
• Ability to document user stories and functional specs.
• Strong communication and stakeholder management skills.
• Mentor and manage team members effectively.
• Ensure project quality and adherence to best practices.
• Identify opportunities for cross-selling Nagarro's services.

Requirements

• Bachelor’s or master’s degree in computer science or related field.
• Deep understanding of ITSM processes.
• Experience working with ServiceNow developers and QA teams.
• Familiarity with API integrations and external systems.
• Ability to simplify complex technical concepts.

Benefits

• Work in a non-hierarchical and dynamic culture.
• Be part of a global team with 18,000+ experts.
• Opportunity for professional growth and development.
• Flexible work arrangements.
• Engage in innovative projects across various industries.