Customer Service Dispatcher - Part Time (Remote)

Overview

We are seeking a reliable and organized Customer Service / Dispatcher to support our service technicians during peak weekend hours. This role is essential to keeping our operations running smoothly by coordinating schedules, handling customer communication, and providing administrative support.

In Short

• Part-time position focused on customer service and dispatching.
• Coordinate schedules for service technicians.
• Handle customer inquiries and communications.
• Perform general administrative tasks.
• Training provided in Norwood, MA office.
• Must be dependable and detail-oriented.
• Comfortable using scheduling software and phones.
• Maintain a professional demeanor with customers.
• Consistent weekend hours required.
• Supportive team environment offered.

Requirements

• Previous administrative, dispatch, or customer service experience preferred.
• Strong communication and multitasking skills.
• Dependable, punctual, and detail-oriented.
• Ability to stay calm in a fast-paced environment.
• Must be within driving distance to Norwood, MA.

Benefits

• Competitive hourly pay based on experience.
• Company phone and laptop provided.
• Supportive team environment.
• Flexible training hours.
• Consistent weekend hours.