Insurance Automotive Support Agent (German/English) - Remote

Overview

This position involves supporting and escalating insurance claims for an automotive client, ensuring cost recovery and effective communication between workshops and insurance companies.

In Short

• Support insurance claims processing for automotive clients.
• Gather information from workshops and clients.
• Assess and verify insurance claims accuracy.
• Manage invoices from repair partners.
• Investigate circumstances of claims.
• Negotiate with insurance companies and workshops.
• Document decisions and transactions.
• Stay updated on industry regulations.
• Work full-time, 40 hours a week.
• Remote work opportunity.

Requirements

• 3+ years experience in the insurance sector.
• Automotive insurance experience preferred.
• Understanding of technical repair processes.
• Experience handling motor claims.
• Strong negotiation and problem-solving skills.
• Critical thinking and results orientation.
• High computer literacy, especially in MS Office.
• Fluent in German and English.

Benefits

• Collective agreement.
• Health care allowance.
• 25 days of vacation.
• Remote work flexibility.