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Automotive Operations Specialist - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

The Automotive Operations Specialist at MSX International is responsible for the professional delivery, installation, and sustainment of services, acting as a liaison with the FCSD Zone Manager.

In Short

  • Develop and maintain relationships with assigned dealers.
  • Attend regional meetings and support launch planning.
  • Create and work on Quick Lane Action Plans.
  • Conduct Repair Order Analysis as needed.
  • Develop and monitor Quarterly Marketing Plans.
  • Ensure scheduling of Quick Lane Sales Events.
  • Conduct on-site training for Quick Lane teams.
  • Provide visit summaries to management.
  • Complete administrative tasks in a timely manner.
  • Manage tire sales processes at each Quick Lane.

Requirements

  • Aftermarket Experience, preferably in Retail Tire Store Management.
  • OEM dealer contact experience is a plus.
  • Proficiency in Microsoft Word, PowerPoint, Excel, and Internet Explorer.
  • Ability to analyze dealer financials for improvement plans.
  • Understanding of metrics for dealership growth and ROI.
  • Ability to train on Automotive Tire Sales and service sales.
  • Bachelor's Degree preferred.
  • Excellent verbal and written communication skills.
  • Self-starter with minimal supervision.
  • Ability to influence sales personnel and technicians.

Benefits

  • 80% travel required.
  • Opportunity to work from home or remote locations.
  • Diverse workforce commitment.
  • Equal Employment Opportunity Employer.
MSX International logo

MSX International

MSX International has been a trusted partner to leading automotive brands for over 25 years, providing support in transforming businesses and managing operations in areas such as Customer Experience, Repair Optimization, Learning, and Insights. With a workforce of over 5,000 employees across more than 80 countries, the company combines deep industry expertise with innovative technology solutions to help automotive clients enhance revenue, reduce costs, and improve operational efficiency and customer satisfaction. MSX International is dedicated to helping its clients achieve their full potential and aims to be their global partner of choice.

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