Call Center Nurse (RN-BSN) - Remote

Overview

Join our Remote RN Team supporting military communities by providing telehealth triage services from the comfort of your home.

In Short

• Remote position for experienced ER or Med-Surg nurses.
• Support veterans and their families via a 24/7 Nurse Advice Line.
• Utilize clinical expertise and empathy to guide patients.
• Base rate of $35.00/hr with potential differentials.
• Work from home with flexible scheduling options.
• Training provided for approximately 6 weeks.
• Handle a variety of patient calls, including crisis situations.
• Document interactions accurately in EHR.
• Collaborate with a supportive team of remote RNs.
• Make a real difference in the lives of military families.

Requirements

• Must have a valid RN license.
• Experience in ER or Med-Surg nursing preferred.
• Strong critical thinking and communication skills.
• Ability to work flexible shifts, including weekends.
• Familiarity with EHR systems.
• Empathy and grace in handling complex calls.
• Commitment to patient education and care.
• Ability to work independently in a remote setting.
• Willingness to undergo training and adapt to protocols.
• Strong team collaboration skills.

Benefits

• Competitive hourly rate with potential for differentials.
• Flexible scheduling options to promote work-life balance.
• Paid training to ensure preparedness for the role.
• Opportunity to make a meaningful impact on patient care.
• Supportive team environment working with fellow nurses.
• Remote work eliminates commute and allows for home comfort.
• Engagement with military families in a rewarding capacity.
• Access to resources for continued professional development.
• Potential for career advancement within the organization.
• Comprehensive benefits package available.