IT Systems Engineer - Remote

Overview

Movemedical is the industry-leading SaaS platform transforming medical device field inventory management and surgical supply chain operations. We help medical device manufacturers and distributors eliminate inefficiencies, drive compliance, and improve visibility across their supply chains.

As we expand our impact, we are looking for a skilled and proactive IT Systems Engineer to support and enhance our internal IT operations, security, and infrastructure.

In Short

• Respond to and resolve IT service requests supporting daily operations.
• Facilitate staff onboarding/offboarding processes, including hardware provisioning.
• Provide internal end-user computer support.
• Review and respond to security and infrastructure alerts.
• Facilitate implementation of IT security and operational improvements.
• Provide 24x7 operations support as part of an on-call rotation.
• Collaborate on major IT projects, including performance/security enhancements.
• Ensure compliance with established information security policies.
• Manage SaaS providers and support tools used to run the business.
• Contribute to regular execution of IT compliance and security processes.

Requirements

• 2+ years of IT experience, including security, compliance, cloud infrastructure support, and networking.
• Proficiency in collaboration/email SaaS (M365 preferred), SSO (Okta preferred), Atlassian Suite, and Cloud IaaS (AWS preferred).
• Strong troubleshooting skills and passion for documentation.
• Customer service mindset with strong communication skills.
• Experience in regulated environments (e.g., SOC 2 or HIPAA compliance) is a plus.

Benefits

• Healthcare (M,D,V), Wellness Programs, 401k, Flexible PTO.
• Remote-First Culture with a great Glassdoor score.
• Stipends for fitness activities, snacks, and workspace.