Senior Manager, Service & Solutions Marketing - Remote

Overview

A fundamental part of cybersecurity practice is broken. Organisations are drowning in vulnerability alerts, buying more scanners, yet still being breached because they lack the people or time to address the backlog. At Mondoo, we are changing the game, moving from "Best-in-Class Tooling" to "Outcome-Based Remediation." We are building the world’s first Agentic Vulnerability Management Service, where AI does the heavy lifting, augmented by local human expertise, so our customers achieve zero backlog peace of mind and risk reduction.

We are looking for a Senior Service & Solutions Marketing Manager to lead the go-to-market content creation and messaging for this new service offering. You won’t just be marketing software; you will be packaging and positioning a revolutionary service that bridges the gap between SaaS and MSSP, delivering customer value and resilience.

Your goal is to define the "Service" narrative and drive customer lifetime value (CLV). You will translate our technical "Agentic AI" advantage into a commercial "Service Advantage" (Speed, Reliability, Outcome) that disrupts traditional MSSPs and drives retention. This is a senior individual contributor role on our marketing team of 4 - no people management responsibilities, but significant strategic influence. You'll be leading through your expertise, owning the service marketing strategy, and working cross-functionally with Product, Sales, and Customer Success to bring Mondoo's offering to market.

In Short

• Partner with Leadership and Product Management to structure the "Managed Service" offerings.
• Craft the story of how Mondoo delivers managed services differently.
• Build the "sell-through" and "sell-with" marketing capabilities for future MSP partners.
• Teach our team to sell outcomes, not tools.
• 7+ years in Product Marketing, Solutions Marketing, or Service Marketing within Cybersecurity.
• Specific experience with Managed Services.
• Based in the UK (Remote).

Requirements

• MSSP Native: Understanding the operational reality of service providers.
• Outcome-Obsessed: Expertise in marketing business outcomes.
• Lifecycle Marketer: Knowledge in driving adoption, retention, and wallet share expansion.
• Builder: Ready to help build "Services Marketing" from scratch.

Benefits

• Remote-first work environment.
• Equity on top of salary.
• Flexible PTO for recharging and travel.
• Home office stipend upon joining and refresh every two years.