Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 4 weeks ago

Overview

As a Customer Service Representative for a leading music streaming service, you will be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues.

In Short

  • Fully remote position
  • First point of contact for customers
  • Assist customers in navigating the platform
  • Troubleshoot technical issues
  • Respond to inquiries in Indonesian and English
  • Ensure the best possible listening experience
  • Passion for music is a plus
  • Excellent communication skills required
  • Problem-solving skills are essential
  • Language assessments in Indonesian and English are required

Requirements

  • Fluency in Indonesian and English
  • Strong communication skills
  • Ability to troubleshoot technical issues
  • Passion for music
  • Problem-solving abilities

Benefits

  • Work from home
  • Join a dedicated team
  • Opportunity to assist music lovers

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