Customer Service Representative - Remote

Overview

ModSquad has partnered with a leading music streaming service and we are seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team.

In Short

• First point of contact for customers.
• Help customers navigate the platform.
• Troubleshoot technical issues.
• Ensure the best possible listening experience.
• Respond to customer inquiries via inbound messages.
• Communicate in both Turkish and English.
• Passion for music is a plus.
• Excellent communication skills required.
• Problem-solving skills are essential.
• Join a team delivering top-notch service to millions.

Requirements

• Proficiency in Turkish and English.
• Strong communication skills.
• Ability to troubleshoot issues.
• Passion for music.
• Enthusiastic and dedicated attitude.
• Ability to work in a remote environment.
• Customer service experience is a plus.
• Willingness to complete language assessments.

Benefits

• Work from home.
• Flexible schedule.
• Opportunity to work with a leading music service.
• Be part of a dedicated team.
• Engage with music lovers worldwide.