Remote Legal Intake Specialist - LATAM

Overview

As a Remote Legal Intake Specialist at Moaddel Law Firm, you will serve as the first point of contact for immigration clients, evaluating calls and guiding families through their legal journey.

In Short

• Fully remote role.
• Full-time position.
• Evaluate calls from the Call Center.
• Conduct high-volume outbound and inbound outreach.
• Qualify leads and convert inquiries into consultations.
• Build trust with clients in sensitive situations.
• Maintain accurate records in CRM systems.
• Meet and exceed sales targets.
• Collaborate with internal teams to improve client experience.
• Weekend availability required.

Requirements

• Fluency in English and Spanish (C1 level).
• 2-3 years of phone sales experience.
• Experience in legal intake or immigration consultations.
• Proven ability to close deals.
• Experience in KPI-driven environments.
• Strong communication skills.
• Ability to handle high call volume.
• Bachelor’s degree preferred.
• Tech savvy with CRM systems.
• A dependable laptop or desktop required.
• Stable internet connection necessary.

Benefits

• Competitive hourly compensation.
• Performance-based monthly bonuses.
• Generous incentive plan for remote Intake Specialists.
• Structured onboarding and continuous training.
• Opportunities for growth within the firm.