Remote Otter LogoRemoteOtter

Technical Writer - Remote

Posted Yesterday
Writing
Full Time
USA

Overview

The Technical Writer will create and maintain documentation that translates complex technical and functional information into clear, concise, and user-friendly content for various audiences, including end-users, developers, and internal staff.

In Short

  • Develop and maintain a wide range of technical documents, including user manuals, installation guides, API documentation, release notes, FAQs, tutorials, and SOPs.
  • Participate in defining documentation standards for all products.
  • Manage documentation across platforms using content management systems.
  • Collaborate with design and engineering teams to improve user experience.
  • Train teams on new content standards to drive consistency and quality.

Requirements

  • Bachelor’s degree in English, Communications, Journalism, Computer Science, or a related field.
  • 3–5 years of experience in technical writing for software or highly technical industries.
  • Strong analytical and research skills.
  • Familiarity with documentation tools and software.

Benefits

  • Opportunity to work with cross-functional teams.
  • Engage in usability studies to improve documentation.
  • Develop a strong portfolio of technical writing work.
Mitek Systems logo

Mitek Systems

Mitek Systems is a leading provider of banking technology solutions, specializing in customer onboarding and implementation of innovative products. The company focuses on enhancing customer experiences through effective project management and collaboration between product, engineering, and customer teams. With a commitment to ensuring successful integration and deployment of their solutions, Mitek Systems aims to meet the evolving needs of the banking industry while maintaining high standards of customer satisfaction.

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