Technical Writer - Remote

Overview

The Technical Writer will research, conduct reviews, write, edit, and publish enterprise-level end-user documentation for Telestream, focusing on media acquisition and processing platforms, hardware components, and emerging technologies.

In Short

• Research and develop content for user manuals and technical documents.
• Write and organize online help files for end users.
• Maintain documentation related to users, systems, and products.
• Collaborate with engineers and product managers to understand technology.
• Follow industry-standard guidelines for technical publications.
• Review and revise existing documentation.
• Create graphical images and diagrams for documentation.
• Prepare documents for publication in various formats.
• Test software and hardware for accuracy against documentation.
• Manage project tasks and communicate effectively with stakeholders.

Requirements

• BA in English, communications, or a relevant technical field.
• 3+ years of technical writing experience, preferably in software.
• Strong communication and writing skills.
• Experience with Adobe FrameMaker, Illustrator, Photoshop, and Acrobat.
• Familiarity with markup and style formats like HTML, XML, and CSS.

Benefits

• Comprehensive medical, dental, and vision coverage from day one.
• 100% company-paid life and disability insurance.
• 401(k) with a company match (up to 8%).
• Quarterly HSA boosts and flexible spending accounts.
• Flexible time off and generous paid holidays.
• Pet insurance for your furry friends.
• Legal plan and additional coverage options.