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Senior Voice User Interface (VUI) Designer - Remote

Posted Yesterday
Design
Full Time
Canada

Overview

The Voice User Interface (VUI) Designer is responsible for creating intuitive, user-centered voice experiences for IVR applications across speech and DTMF channels, ensuring that solutions are easy to use, effective, and aligned with business goals.

In Short

  • Create user-centered IVR designs for speech and DTMF applications.
  • Gather and analyze business and user requirements.
  • Design end-to-end call flows for IVR experiences.
  • Create design specifications and documentation.
  • Collaborate with Product Owners to refine voice experiences.
  • Create user stories for developers and speech scientists.
  • Support speech scientists with grammar design.
  • Conduct usability testing to improve IVR performance.
  • Tune IVR applications for optimal recognition accuracy.
  • Communicate design rationale to stakeholders.

Requirements

  • 5+ years of professional experience as a user interface designer.
  • Strong expertise in AI conversational voice design.
  • Experience with IVR applications.
  • Background in linguistics or related fields.
  • Proven experience designing speech and DTMF IVR applications.
  • Excellent communication and collaboration skills.

Benefits

  • Culture of relentless performance and high project success rate.
  • Competitive pay and benefits, including health insurance.
  • Flexible remote work culture.
  • Professional development opportunities.
  • Collaborate on impactful projects for global clients.
  • Welcoming multicultural environment.
  • Commitment to social sustainability values.
Miratech logo

Miratech

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world through innovative technology solutions. Established in 1989, Miratech supports digital transformation for some of the largest enterprises worldwide by combining enterprise and start-up innovation. With a values-driven culture of Relentless Performance, the company boasts a remarkable 99% success rate in project engagements. Operating across 30+ countries and five continents, Miratech has R&D centers in locations such as Ukraine, India, Poland, and the US, and employs nearly 1000 professionals. The company is experiencing rapid growth, particularly in key markets like India, the US, Canada, Argentina, and Brazil, with an annual growth rate exceeding 25%. Miratech promotes a ForeverRemote work culture, offering employees the flexibility of remote work while fostering a welcoming and inclusive environment.

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