Property Claims Representative - Remote

Overview

Western National Insurance Group is seeking a Property Claims Representative to investigate, evaluate, negotiate, and resolve multi-line insurance claims while ensuring a positive customer experience.

In Short

• Support core business attributes of empowerment, accountability, and connectiveness.
• Handle moderate-to-high complexity claims.
• Ensure customer service excellence.
• Investigate and review policy forms and claims documents.
• Recognize claim exposures and escalate as needed.
• Establish and review reserves for claims.
• Act according to customer experience standards.
• Provide direction to outside resources.

Requirements

• Strong claims processing and case management experience.
• Knowledge of industry practices and claims concepts.
• Strong analytical and critical thinking skills.
• Proficient oral and written communication skills.
• Strong organizational and time management skills.
• Ability to multitask.
• Proficient in various core systems and software packages.
• Ability to travel to home office when appropriate.

Benefits

• Medical, dental, and vision insurance options.
• 401(k) Plan with company matching.
• Paid Time Off including holidays and vacations.
• 100% company-paid tuition reimbursement.
• Paid parental leave.
• Bonus opportunities.
• Flexible work environment with hybrid and remote arrangements.