Credit Resolution Specialist - Remote

Overview

The Credit Resolution Specialist is responsible for researching billing and payment posting issues and notifying customers of findings in accordance with department policies and procedures.

In Short

• Research billing and payment posting issues.
• Notify customers of findings.
• Correct payment postings and adjust accounts.
• Process refunds and contractual adjustments.
• Balance reports and document findings.
• Two years of experience in insurance billing required.
• Preferred education: Two years post high school.
• Work in a healthcare environment.
• Reflect core values of respect, integrity, and excellence.
• Part of a mission-driven organization.

Requirements

• Minimum two years of work experience in relevant fields.
• Experience in healthcare billing preferred.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team.
• Excellent communication skills.
• Detail-oriented with strong organizational skills.
• Commitment to community health and wellness.
• Ability to adapt to a dynamic work environment.
• Knowledge of healthcare regulations.
• Proficient in relevant software applications.

Benefits

• Comprehensive benefits package.
• Competitive salary range.
• Medical, dental, and retirement benefits.
• Paid time off.
• Employee-centric workplace culture.
• Opportunities for professional growth.
• Mission-driven work environment.
• Recognition as one of America’s Best Employers.
• Access to cutting-edge technology.
• Commitment to community health initiatives.