Publisher Success Manager - Remote

Overview

MGID is a global advertising platform that helps publishers monetize their audiences and enables brands to promote their products and services across the open web effectively. Using AI-powered technology, we deliver high-quality native, display, and video ads in brand-safe environments, balancing user experience and performance.

In Short

• Establish and foster partnerships and relationships with key publishers in the market.
• Daily monitoring and maintaining a steady flow of traffic coming from the top clients.
• Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.
• Constantly being in contact with the publisher to support and respond to needs from the client's side.
• Negotiations regarding new ways of monetization and possible tests of new monetization solutions.
• Work in close cooperation with the internal team globally within the department and across departments.

Requirements

• 4+ years of experience in a client-facing role within the digital media or online publishing sector in the US.
• Excellent relationship management and customer service skills, dedicated to exceeding client expectations.
• Strong communication skills, efficient interaction with different personality types.
• Deep understanding of the US digital publishing and advertising market.
• Verifiable track record of closing major deals with publishers or advertisers.
• Strong analytical abilities to gather business insights by monitoring and interpreting data trends, understanding and interpreting the performance numbers.
• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required).
• Proficiency in CRM software and MS Excel or Google Sheets.
• Connections with local publishers, media groups, warm contacts in US will be a plus.
• Experience with Native Advertising is a strong plus.

Benefits

• Be Part of MGID’s Expansion in the USA
  Join at a pivotal time and help shape our growth strategy in a market that’s full of opportunity. Your work will directly impact MGID’s regional brand presence.
• Make a Real Difference
  You’ll play a strategic role in ensuring client success and driving long-term partnerships. Your insights and actions will directly influence client retention and satisfaction.
• Client-Facing & Strategy-Focused
  Your role goes beyond support — you’ll act as a trusted advisor to your clients, using data and strategic thinking to guide success and unlock new revenue opportunities.