Billing Support Coordinator (Entry Level) - Remote

Overview

The Billing Support Coordinator will be responsible for accessing various data sources to retrieve utility meter reads, processing and transforming data in Excel, and importing it into internal systems. This entry-level position offers opportunities for growth within the company.

In Short

• Join a leading submetering provider in North America.
• Work in a detail-oriented billing technical support role.
• Initially on-site for 3 months, then hybrid (3 days in-office, 2 days remote).
• Retrieve data from third-party applications and databases.
• Process and load utility meter data using Excel.
• Follow established procedures for task execution.
• Collaborate with internal departments for data accuracy.
• Identify and report system or data issues.
• Track and document issues and resolutions.
• Stay updated on system changes and process updates.

Requirements

• Strong working knowledge of Microsoft Excel (formulas, pivot tables, data filters).
• Ability to follow documented procedures with attention to detail.
• Analytical and creative problem-solving skills.
• Effective communication skills.
• Team player with good standing performance.

Benefits

• Opportunity for career growth within the company.
• Work in a supportive team environment.
• Access to substantial capital and infrastructure expertise through partnership.
• Engagement in sustainability efforts and green initiatives.