Content Operations Project Manager - Remote

Overview

Message Lab is a fast-growing content marketing agency that combines journalism, data, and design to create content that resonates with audiences. We focus on partnering with our clients to find what they really need to get the job done and use our top-tier skills in strategy, editorial, design, and analysis to deliver.

In Short

• Fully remote position within the USA.
• Lead day-to-day management and delivery of projects to clients.
• Act as the main point of contact for clients.
• Manage project schedules and resources effectively.
• Ensure high quality of deliverables.
• Develop relationships with clients to foster loyalty.
• Collaborate with various teams to meet deadlines.
• Track and report team progress to clients.
• Manage project budgets in collaboration with finance team.
• Support operational excellence for projects.

Requirements

• 4+ years of client management experience in an agency or consultancy.
• Understanding of agency-client dynamics and project management.
• Familiarity with technical projects and website development.
• Experience with editorial content development and digital marketing.
• Detail-oriented with strong decision-making skills.
• Comfort with remote collaboration tools like G-suite and Slack.
• General understanding of tools like Google Analytics and Hubspot.
• Experience with task management tools such as Asana.

Benefits

• Competitive compensation.
• Comprehensive health benefits, including medical and dental.
• 401(k) retirement plan and flexible PTO.
• Fully remote and distributed teams across the US.
• Office equipment purchase for new employees.
• A fun and collaborative work environment.