Senior Product Manager - Card Fraud - Remote

Overview

As a Senior Product Manager of the Card Fraud team at Mercury, you will lead the development of products that enhance card fraud management, ensuring a balance between fraud prevention and customer experience.

In Short

• Lead the development and optimization of the card fraud decision platform.
• Create best-in-class user experiences for customers impacted by card risk decisions.
• Partner with data science and analytics teams for machine learning development.
• Balance fraud prevention effectiveness with customer experience.
• Develop and monitor key metrics around fraud losses and operational efficiency.
• Collaborate with broader Risk teams to enhance risk infrastructure.

Requirements

• 6+ years of product management experience, with 3+ years in card payments or risk management.
• Strong data analysis background, preferably with experience as a Data Analyst.
• Understanding of the card payment ecosystem and regulations.
• Experience with customer communication systems is a plus.
• Ability to excel in ambiguous environments and make informed trade-offs.
• Experience working in regulated environments.

Benefits

• Competitive salary and equity options.
• Comprehensive benefits package.