Pharmacy Technician - AI Lab - Remote

Overview

Mercor, on behalf of an AI Lab, is seeking a Pharmacy Technician experienced in Prior Authorization (PA) and Specialty Pharmacy workflows to contribute to data-driven healthcare innovation. In this role, you’ll bridge healthcare operations and artificial intelligence — helping us train and refine AI models that streamline pharmacy workflows, improve accuracy in prescription handling, and enhance patient outcomes.

In Short

• Annotate and structure healthcare data: Label and classify pharmacy workflows, claims notes, and medical documentation for use in AI model training.
• Collaborate with AI engineers: Provide real-world pharmacy insights that guide model design and validation.
• Quality assurance: Audit AI-generated outputs for accuracy, compliance, and adherence to pharmacy standards.
• Knowledge sharing: Help define data schemas, SOPs, and evaluation metrics that reflect authentic pharmacy operations.

Requirements

• 2+ years as a Pharmacy Technician in a Specialty Pharmacy or PBM setting.
• Proven experience with Prior Authorizations, insurance verification, and benefits investigations.
• Familiarity with payer systems, formulary checks, and specialty drugs.
• Understanding of HIPAA compliance and data confidentiality.
• Strong attention to detail and documentation.
• Comfort with structured data tools (Excel, EHR systems, CRMs).
• Eagerness to learn and apply AI-based tools to optimize workflows.

Benefits

• Be part of a mission-driven effort to modernize pharmacy operations through AI.
• Work at the intersection of clinical expertise and data intelligence.
• Collaborate with engineers and data scientists shaping next-gen healthcare systems.
• Competitive compensation, flexible remote work, and growth opportunities in a rapidly expanding domain.