Operations Associate (Talent & Data) - Remote

Overview

We are seeking a highly organized and detail-oriented Operations Associate (Talent & Data) to join our team. This role is designed for someone who enjoys managing structured workflows, conducting research, and ensuring smooth communication processes. You’ll be responsible for handling responses from outreach campaigns, building and enriching datasets, and supporting operational initiatives that drive our team’s efficiency.

In Short

• Monitor and manage inbound messages from centralized communication channels.
• Respond to inquiries promptly and consistently, ensuring alignment with campaign objectives.
• Support outbound outreach efforts by preparing target lists and sending messages when needed.
• Conduct independent research to identify, compile, and organize structured datasets.
• Manually enrich and verify data when automated tools are insufficient.
• Collaborate with team members to streamline processes and improve workflow efficiency.
• Track, log, and report on communication and research activities.
• Assist with ad hoc projects requiring structured research or operational execution.
• Support the development and documentation of standard operating procedures.
• Gain hands-on experience in operations, research, and communications.

Requirements

• Strong organizational and project management skills.
• Excellent written communication and attention to detail.
• Ability to handle high-volume, repetitive tasks with consistency and accuracy.
• Comfortable conducting online research, scraping data, and working with spreadsheets.
• Analytical mindset with the ability to recognize patterns and trends in data.
• Prior experience with CRM, ATS, or communication platforms is a plus.
• Bachelor’s degree in Business, Communications, Data/Information Sciences, or related field preferred, but not required.

Benefits

• Be part of a fast-growing, dynamic team with opportunities for growth.
• Exposure to a variety of tools and workflows that will build a strong foundation for future roles.
• A flexible, supportive environment where your contributions have a direct impact.