Dutch Speaking Customer Service Agent - Real Estate - Remote

Overview

This position involves providing exceptional customer service to Dutch-speaking clients in the real estate market.

In Short

• Provide outstanding customer service in Dutch for inquiries related to the real estate market.
• Assist clients with property listings, scheduling viewings, and answering questions about the buying/selling process.
• Facilitate communication between buyers and sellers, ensuring all parties are informed.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate documentation of customer interactions and feedback.
• Collaborate with real estate agents and other departments to support client needs.
• Stay informed about market trends and changes to provide informed assistance.

Requirements

• Fluency in Dutch (written and spoken).
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in real estate.
• Ability to handle customer inquiries and complaints effectively.
• Knowledge of real estate processes is a plus.
• Organizational skills and attention to detail.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Supportive team culture.