Dutch Speaking Client Support Specialist - Remote

Overview

Mercier Consultancy Europe is thrilled to announce an exciting opportunity for a Dutch Speaking Client Support Specialist with a fully paid relocation package! This position allows you to become an integral part of our client support team while enjoying the benefits of relocating to a vibrant new location. As a specialist, your primary responsibility will be to assist our Dutch-speaking clients by providing exceptional support and guidance. If you are customer-oriented and eager for a new adventure, we encourage you to apply!

In Short

• Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
• Assist with inquiries related to products, services, and account operations.
• Work collaboratively with team members to resolve client issues and enhance the overall experience.
• Document client interactions and feedback to help refine our service offerings.
• Identify opportunities to improve service delivery and client engagement.
• Stay informed about company products and industry trends to provide valuable insights.
• Engage in ongoing training and development to improve customer support skills.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Customer-oriented mindset.
• Ability to work in a team environment.
• Problem-solving skills.
• Willingness to relocate.
• Experience in customer support is a plus.

Benefits

• Fully paid relocation package.
• Opportunities for professional development.
• Supportive team environment.
• Competitive salary.
• Access to company products and services.