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Outreach and Engagement Specialist - Remote

Posted 18 weeks ago
Customer Service
Full Time
USA

Overview

As an Outreach and Engagement Specialist at Colla Health, you will be a frontline ambassador, educating and enrolling cancer patients into behavioral health services aimed at improving their quality of life.

In Short

  • Ambassador role focused on patient education and enrollment.
  • Work with cancer patients to improve mental health outcomes.
  • Engage patients over the phone with empathy and understanding.
  • Join a fast-moving, mission-driven startup environment.
  • Collaborate with a diverse team of professionals.
  • Drive outcomes focused on value-based care.
  • Participate in a supportive and empowering workplace.
  • Develop communication skills and patient rapport.
  • Contribute to improving the quality of life for cancer patients.
  • Learn and grow within the healthcare industry.

Requirements

  • Excellent verbal communication skills.
  • Ability to establish empathetic rapport quickly.
  • Outcome-driven mindset.
  • Passion for helping patients.
  • Experience in healthcare or customer service preferred.
  • Strong interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Data-driven decision-making skills.
  • Collaborative spirit.
  • Commitment to patient-first approach.

Benefits

  • Opportunity to make a profound impact on patients' lives.
  • Supportive team environment.
  • Career development opportunities.
  • Engaging work culture focused on empowerment.
  • Work alongside passionate professionals.
  • Participation in innovative healthcare solutions.
  • Fun and challenging work atmosphere.
  • Focus on learning and growth.
  • Collaboration across disciplines.
  • Be part of a mission-driven organization.

M.V

Menlo Ventures

Menlo Ventures is a venture capital firm that invests in innovative startups across various sectors. One of its portfolio companies, BeHeard, is a seed-stage startup focused on revolutionizing customer feedback through engaging conversations rather than traditional surveys. BeHeard aims to enhance the customer experience by leveraging AI technology to create thoughtful and effective feedback mechanisms. The company prioritizes craftsmanship, quality, and a balanced work culture, supporting its employees' well-being and professional growth. With a commitment to building high-quality products, BeHeard is positioned in the multi-billion dollar customer feedback market, striving to connect brands with their customers in a more meaningful way.

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