Senior Benefits Specialist - Remote

Overview

Melita is an HR, Benefits, and Payroll Outsourcing company focused on building lasting relationships with small and mid-sized employers. We are looking for an experienced benefits support professional to manage a book of small and medium sized businesses, emphasizing strong interpersonal skills and a solid knowledge of employee benefits.

In Short

• Function as the client account manager for your assigned book of small and medium sized businesses.
• Build and maintain strong relationships with clients.
• Collaborate with Benefits Advisor for the annual client renewal process.
• Act as an escalation point for team members on complex issues.
• Manage relationships between clients and carriers.
• Ensure compliance with benefits legislation.

Requirements

• Bachelor’s degree or equivalent experience.
• Three or more years of related work experience.
• Valid insurance license.
• Excellent verbal and written communication skills.
• Strong problem solving and time management skills.
• Good presentation skills for conducting open enrollment meetings.
• High attention to detail.
• Ability to prioritize multiple projects and deadlines.
• Ability to work within a team and foster teamwork.

Benefits

• Innovative and supportive work environment.
• Opportunity to build lasting client relationships.
• Focus on employee-first organizational values.