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Ancillary Services Processor - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

Medical Associates Health Plans is hiring a detail oriented Ancillary Services Processor to join their team! This position will be responsible for maintaining the administration of COBRA and flexible spending in addition to responding to member questions.

In Short

  • Perform flexible spending administration through proficient use of software.
  • Process claims and contributions for flexible spending.
  • Provide email and telephonic customer service to customers.
  • Administer COBRA, including enrollments and terminations.
  • Invoicing and group benefit setup.
  • Process short-term disability claims.
  • Complete all other projects and duties as assigned.
  • Work general business hours with flexibility.
  • Opportunity to work remote after training.
  • Join a supportive team at Medical Associates Health Plans.

Requirements

  • One to three years of similar or related experience.
  • Equivalent to a high school education.
  • Strong interpersonal skills with a significant level of trust and diplomacy.
  • Proficient use of Microsoft Excel.
  • Good verbal and written communication skills.
  • Strong attention to detail.

Benefits

  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing.
  • Flexible Paid Time Off Program (24 days off/year).
  • Medical and Dependent Care Flex Spending Accounts.
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

M.A

Medical Associates

Medical Associates is a healthcare organization dedicated to providing high-quality medical care in a positive work environment that promotes a healthy work/life balance. The company is particularly focused on its Gastroenterology department, where a passionate and knowledgeable team works collaboratively to manage a variety of gastrointestinal conditions. With a commitment to patient-centered care, Medical Associates emphasizes seamless communication and coordination among medical professionals to ensure effective treatment. The organization offers a comprehensive benefits package and values the development of its staff, providing opportunities for training and bonuses for new hires.

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