Senior Business Analyst - Operations and Technology - Remote

Overview

Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient and effective.

In Short

• Join a dynamic and innovative team focused on transforming patient care.
• Work closely with clinical, operational, and engineering teams.
• Understand and document current pathways and processes.
• Produce concise problem statements and recommendations.
• Drive operational improvement through structured analysis.
• Translate needs into clear user stories and requirements.
• Coordinate across teams to ensure project delivery.
• Engage with stakeholders to ensure clinical safety.
• Contribute to the development of NHS virtual care.
• Be part of a supportive and inclusive culture.

Requirements

• Significant experience as a business analyst in a regulated environment.
• Strong process mapping and redesign skills.
• Ability to write clear requirements for engineering teams.
• Good understanding of the software development lifecycle.
• Strong stakeholder engagement skills.
• Experience in operational improvement and technology delivery.
• Knowledge of Lean, Six Sigma, or similar methodologies.
• Genuine curiosity and a growth mindset.
• Experience using AI/LLMs in a work context is desirable.
• Ability to recognize patterns and bundle issues into improvement plans.

Benefits

• Workplace pension scheme.
• 28 days annual leave plus bank holidays.
• Flexible working hours.
• Private Healthcare Insurance.
• Discount schemes.
• Employee Assistance Programme.
• Health and wellbeing scheme providing access to confidential services.