Senior GTM Operations Business Analyst - Remote

Overview

We are seeking a Senior GTM Operations Business Analyst to serve as the strategic link between GTM Operations, CX Operations, Business Systems, Finance, and People Operations. This role is responsible for driving clarity, documentation, and governance to enable automation, operational scale, and consistent reporting across the revenue engine. The Senior Analyst will support the execution of end-to-end GTM data and process flows, ensuring leadership has trusted insights to run the business while enabling effective cross-functional collaboration.

In Short

• Translate GTM Strategy & Operations requirements into structured, system-ready documentation.
• Partner with Salesforce, Clari, Outreach, and system admins to scope builds.
• Maintain clear process flows for all GTM operations.
• Define and enforce governance policies for data across GTM systems.
• Create and maintain a centralized metric dictionary.
• Monitor data quality across systems and proactively resolve integrity issues.
• Build and maintain SOPs, playbooks, and guides for new processes.
• Document end-to-end workflows for clarity to cross-functional teams.
• Build Power BI dashboards reflecting standardized GTM definitions.
• Collaborate with various teams to align strategy and reporting dependencies.

Requirements

• 5+ years of experience in Revenue Operations or related fields.
• Strong working knowledge of SQL, DAX, Salesforce, and similar tools.
• Proven experience in process documentation and change management.
• Familiarity with reporting concepts and GTM metrics.
• Excellent cross-functional communication skills.
• Experience with AI/automation tools is a plus.

Benefits

• Full-time salaried position with competitive benefits.
• Bonus opportunities and unlimited vacation/FTO.