Senior Healthcare Advocate - Remote

Overview

We are building an AI assistant that saves consumers time and money on medical bills, health insurance and benefits, and healthcare.

In Short

• Support users in resolving medical billing and health insurance issues.
• Map out and prioritize processes to automate.
• Work with a team of experienced professionals from the healthcare industry.
• Engage in continuous learning about healthcare complexities.
• Contribute to defining operational processes and product design.
• Encourage diverse perspectives in problem-solving.
• Help patients navigate the fragmented healthcare system.
• Be part of a mission-driven company focused on consumer advocacy.
• Operate independently in ambiguous situations.
• Communicate effectively with patients and team members.

Requirements

• Experience with medical billing on the provider or insurance side.
• Strong oral and written communication skills.
• Ability to resolve complex billing issues.
• High output and action-oriented mindset.
• Willingness to learn and adapt in a fast-paced environment.
• Passion for helping patients and improving healthcare access.
• Experience as a healthcare advocate is a plus.
• Ability to work independently.
• Open to applicants from diverse backgrounds.
• Enthusiasm for the company's mission.

Benefits

• Opportunity to make a significant impact in healthcare.
• Work in a supportive and diverse team environment.
• Engage in meaningful work that helps consumers.
• Flexible working conditions.
• Continuous learning and professional development.
• Be part of an innovative startup culture.
• Collaborate with experienced industry professionals.
• Contribute to a mission-driven organization.
• Potential for career growth within the company.
• Work remotely from anywhere in the Continental US.