User Experience Strategist - Remote

Overview

We are searching for an outstanding User Experience Strategist who can seek out and understand the goals of both our business and our end users and help us define and plan innovative digital solutions that meet those needs.

In Short

• Conduct user research and testing to gain an understanding of user needs, goals, and preferences.
• Consult with a wide cross-section of business, UX, and development colleagues to understand problems, identify opportunities, and collaborate on solutions.
• Evaluate how well our digital assets are meeting user needs and identify how we can make meaningful changes to optimize experiences for users.
• Inform digital product plans and roadmaps.
• Collect and analyze qualitative and quantitative data related to digital products.
• Conduct workshops, meetings, and interviews with stakeholders and users to understand their goals and needs.
• Identify and document user experience pain points and opportunities.
• Ideate on digital solutions and recommendations.
• Create meaningful reports and presentations on research findings.

Requirements

• A post-secondary degree in a relevant field, ideally with coursework in human factors, HCI, psychology, sociology, or research methods.
• Solid grasp of UX principles and methodologies, with hands-on experience in interviews, usability testing, and surveys.
• Familiarity with a range of UX research methods such as A/B testing, diary studies, and user analytics.
• Ability to design research studies that address specific business and user challenges.
• Skilled in collecting and analyzing both qualitative and quantitative data.
• Strong communication and presentation abilities.
• Collaborative mindset with well-developed interpersonal skills.
• Experience with user insights platforms, Agile development, and product management practices is a plus.

Benefits

• Competitive pay and comprehensive benefits.
• Opportunities for personal and professional growth.
• Flexible work options.
• Meaningful experiences and supportive leadership.