Senior Experience Strategist - Remote

Overview

RAPP New York is looking for a Senior Experience Strategist to join our award-winning Experience Strategy team, focusing on customer experience and CRM.

In Short

• First point of contact for strategic needs on select clients.
• Develop CRM strategies for consumer engagement across various channels.
• Conduct primary research and analyze findings for strategic plans.
• Develop creative briefs and inspire internal creative teams.
• Devise content strategies that personalize at scale.
• Perform market and competitive analyses.
• Collaborate with Marketing Sciences for measurement plans.
• Set business rules for integrated campaigns.
• Work with vendors and agency partners for strategic consistency.
• Present strategic recommendations to clients.

Requirements

• Bachelor’s Degree in related field or relevant experience.
• 4-5+ years of strategic planning experience at an agency.
• Ability to manage multiple projects in a fast-paced environment.
• Proficiency in research tools like Nielsen and Mintel.
• Proficient in Microsoft Office and presentation development.
• Excellent writing and editing skills.
• Demonstrate leadership with colleagues and clients.
• (Preferred) Automotive category experience.

Benefits

• Health/vision/dental insurance.
• 401(k) and stock options.
• Flexible Spending Accounts.
• Vacation, sick, and personal days.
• Paid parental leave and disability benefits.