Site Reliability Engineer (SRE) - Remote

Overview

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.

In Short

• Design, operate, and improve infrastructure for a collaborative platform.
• Focus on reliability, scalability, performance, and automation.
• Ensure systems are observable, resilient, and efficient.
• Work closely with development, security, and operations teams.
• Build and maintain containerized workloads.
• Implement infrastructure-as-code for reliable deployments.
• Establish observability solutions for monitoring and alerting.
• Perform incident response and root cause analysis.
• Drive automation to improve system reliability.
• Participate in on-call rotation for production systems.

Requirements

• BS in Computer Science, Cybersecurity, or related field with 5+ years of experience.
• Strong background in container orchestration platforms, ideally Kubernetes.
• Experience with infrastructure-as-code tooling, ideally Terraform.
• Proven experience with cloud service providers, ideally AWS.
• Experience designing monitoring and alerting solutions.
• Strong troubleshooting skills for distributed systems.
• Proficiency in a scripting or programming language for automation.
• Excellent communication skills for distributed teams.
• U.S. citizenship and eligibility for government security clearance may be required.
• Eligibility for access to export-controlled information as defined by U.S. laws.

Benefits

• Market-based salary approach.
• Remote-first work environment.
• Inclusive hiring practices.
• Support for interview accommodations.