RN Call Center - Remote - Part Time Nights

Overview

The RN Call Center position at Sanford Health involves providing telehealth services, including telephone triage and health education, to a diverse patient population during night shifts.

In Short

• Part-time night shifts (24 hours per week).
• Responsible for telephone triage and health education.
• Requires an unencumbered RN license in relevant states.
• Must maintain certifications such as BLS, ACLS, and PALS.
• Documentation of health information is required.
• Every third weekend and holiday shifts are required.
• Effective communication and crisis intervention skills are essential.
• Work involves systematic assessment and resource referrals.
• Part of a large integrated nonprofit health system.
• Opportunity to impact rural health care.

Requirements

• Bachelor’s Degree in nursing preferred.
• Graduate from an accredited nursing program preferred.
• Current RN license required in states of practice.
• Ability to perform effectively in crisis situations.
• Knowledge of legal issues in telephone triage.
• Ability to instruct patients clearly based on needs.
• Must obtain additional state licensure within 30 days if required.
• Maintain department-specific competencies and certifications.
• Strong decision-making skills for diverse client needs.
• Experience in telehealth services is a plus.

Benefits

• Access to world-class health care resources.
• Part of a large and supportive health system.
• Opportunity to work remotely from home.
• Flexible scheduling for work-life balance.
• Engagement in innovative health care initiatives.
• Professional development opportunities.
• Supportive work environment focused on patient care.
• Collaboration with a network of healthcare professionals.
• Impact on rural health care delivery.
• Competitive compensation package.