Senior Consumer Compliance Analyst - ROQA QC Tester - Remote

Overview

Participate in the development, implementation and execution of various operational risk/compliance-related initiatives at the business line level, to include production of materials for both internal and external exams, conducting fraud reviews, updating and creating training materials, provide expertise and support for the business line, performing monitoring, and/or testing including the creation and updating of scripts.

In Short

• Support business line with technical compliance expertise.
• Maintain compliance policy manual.
• Conduct periodic compliance reviews and testing.
• Develop and maintain documented test plans and scripts.
• Identify root causes and formulate solutions for compliance issues.
• Develop training materials for business unit employees.
• Assist in producing materials for examination requests.
• Ensure policies and procedures result in material compliance.
• Participate in fraud reviews and compliance testing.
• Engage with internal and external stakeholders on compliance matters.

Requirements

• Associate's degree or equivalent work experience.
• Minimum three years relevant industry experience.
• One year of compliance experience.
• Sound analytical abilities and problem-solving skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Two years departmental experience preferred.
• Solid working knowledge of personal computers and software.
• Experience in mortgage servicing preferred.
• Compliance background preferred.

Benefits

• Competitive salary and benefits.
• Paid volunteer time each year.
• Opportunities for professional growth and development.
• Work in a community-focused environment.
• Supportive company culture.
• Comprehensive medical and retirement benefits.
• Commitment to diversity and inclusion.
• Equal employment opportunities.
• Policies promoting a drug-free workplace.
• Access to career development resources.